日本語 (Japanese)

This English version is a translation of the Japanese-language Privacy Policy, provided for the convenience of readers outside Japan. In case of any discrepancy, the Japanese version prevails.

Progress Inc. (Japanese name: Kabushiki Kaisha Progress / 株式会社Progress) (the "Company") hereby establishes this Privacy Policy, as set out below, regarding the handling of personal information acquired from customers in providing the services offered on the sites operated by the Company (the "Services") to corporate and individual customers.

Article 1 Scope of Application of the Privacy Policy

1. Personal information acquired by the Company in operating the Services (including, but not limited to, the name, address, telephone number, job title and email address that the Company acquires when a customer uses the Services; hereinafter "personal information") shall be handled in accordance with this Privacy Policy.
2. This Privacy Policy does not apply to personal information that partner companies cooperating with the Company, distribution companies, advertisers placing advertisements on this site, and others acquire from customers.

Article 2 Proper Acquisition of Personal Information

1. The Company acquires personal information from customers by lawful and fair means, to the extent necessary to achieve the purposes of use stated in the following article.
2. The Company may ask customers for personal information when they use the Services or contact the Company about the Services.
3. The Company may automatically acquire information about customers, including personal information, when customers use the Services or browse this site. When a customer registers for the Services and logs in, the Company becomes able to see how the customer uses the Services. The Services automatically receive from the customer's browser, and record on servers, information such as the customer's IP address, cookie information, the advertisements and pages viewed, and the usage environment.

Article 3 Purposes of Use

In providing the Services, the Company uses customer information, including personal information acquired from customers, for the following purposes. If a customer asks the Company to stop using personal information for direct marketing, such as sending direct mail or telemarketing, the Company will immediately stop using personal information for that purpose.

1. To accept applications for contracts relating to the Services, to verify identity, to register users, and to perform other acts that the Company deems necessary to provide the Services (including providing, at the customer's request, information expressing the customer's interest, including personal information, to partner companies).
2. To perform acts that the Company deems necessary for the maintenance and management of the Services and for other operation or administration of the Services.
3. To respond to customers' inquiries about the Services (including inquiries by email and through the inquiry form designated by the Company).
4. To prove the formation of contracts relating to the Services.
5. To add, change and improve the functions of the Company's services, including the Services; and to provide advertisements, notices, solicitations and other information, or to conduct marketing, regarding services provided by the Company (including, but not limited to, sending guidance and advertisements by email, and displaying recommendations or pop-ups) (including delivering advertisements for products and services that suit the customer's needs by analyzing the customer's registration information, website browsing history and similar information).
6. To improve the quality, functions and usability of the Services, to develop new or related services, to analyze and survey usage, and otherwise to improve customer convenience (including improving convenience as an advertising and information medium, such as by optimizing the advertisements and other content that each customer sees).
7. To contact customers to provide advertisements and information about the Services or about new or related services provided by the Company, and to conduct surveys (including delivering advertisements for products and services that suit the customer's needs by analyzing the customer's registration information, website browsing history and similar information).
8. To use in the Company's marketing research and other businesses, typified by usage trend surveys (including delivering advertisements for products and services that suit the customer's needs by analyzing the customer's registration information, website browsing history and similar information).
9. To display information registered in the Services on input screens so that customers can enter data easily, and to transfer such information to other services at the customer's instruction.
10. To suspend use of the Services, to invalidate IDs, to cancel contracts relating to the Services, and to manage matters after cancellation.
11. To enable partner companies or advertisers cooperating with the Company to advertise, provide information about, or market their own services for corporate customers.
12. To analyze what services, advertisements and other content partner companies, distribution companies or advertisers can most appropriately and effectively provide or place, and to provide the results to those companies after processing them so that individuals cannot be identified.
13. To provide the registration information of customers, and the content of questionnaires answered by customers, to distribution companies that have delivered videos or held online seminars on this site.
14. To contact representatives of corporations and organizations by email, post or other means, using their business contact information (name, company name, job title, business email address, etc.), in order to introduce the Company's services (information obtained directly from the person, or from publicly available sources, is used).

Article 4 Provision of Personal Data to Third Parties

1. The Company does not sell or lend personal data.
2. In addition to the cases stated in the terms of use of each Service, the Company may provide personal data to third parties in the following cases:
   1. where the person has consented to the provision of the information;
   2. where the Company receives an inquiry made in accordance with laws and regulations from a public body such as a government agency, or from a bar association;
   3. where, in connection with the use of the Services provided by the Company, the provision is deemed necessary to protect the rights, property, services or similar interests of a third party or the Company, and it is difficult to obtain the person's consent;
   4. where there is an imminent danger to a person's life, body or property and there is an urgent necessity, and it is difficult to obtain the person's consent.

Article 5 Cookies

1. The Company may store cookies of the Services on the customer's computer and refer to them.
2. Companies that display advertisements on this site or on pages of the Services may store cookies on the customer's computer and refer to them. In that case, the use of cookies by advertisers is governed by each advertiser's own privacy policy. Advertisers and other companies cannot refer to the cookies of the Services.
3. The Company may store cookies on the customer's computer and refer to them on other companies' sites that display advertisements delivered by the Company. In that case, the cookies are not provided or disclosed to those other companies, and are used in accordance with the Privacy Policy of the Services.

Article 6 Procedures for Disclosure and Other Requests

Pursuant to Article 33, paragraph 1 or 5, Article 34, paragraph 1, or Article 35, paragraph 1, 3 or 5 of the Act on the Protection of personal information (the "Act") (these requests are collectively referred to as "Requests for Disclosure, etc."), the Company responds to Requests for Disclosure, etc. from the person, as follows.

1. Items of retained personal data subject to Requests for Disclosure, etc.

• Retained personal data: name, email address, department, duties, job title, etc.
• Records of provision to third parties

2. Reception point for Requests for Disclosure, etc.

Please send the prescribed request form, with the required documents attached, by post to the address below.

Progress Inc.
1-1-68 Chiyo, Hakata-ku, Fukuoka-shi, Fukuoka 812-0044, Japan

Before sending by post, please ask the Company for the detailed mailing address through the inquiry form.

For information on the required documents, please contact the Company at the following.
Inquiry point: Please contact the Company through the inquiry form.

3. Documents to be submitted

1. Request form. Depending on the procedure you request, please submit the following request form:
   • Personal Information Disclosure Request Form (for a disclosure request under Article 33, paragraph 1 or 5 of the Act)
   • Personal Information Correction, Addition and Deletion Request Form (for a request for correction, addition or deletion under Article 34, paragraph 1 of the Act)
   • Personal Information Suspension of Use, etc. Request Form (for a request for suspension of use, or suspension of provision to third parties, under Article 35, paragraph 1, 3 or 5 of the Act)
2. Documents to verify identity (a copy of one document such as a driver's license or passport, and a business card or other material proving that you belong to the corporate customer).
3. In the case of a request by a legal representative, in addition to the identity verification documents listed above, documents to confirm the authority of representation.

4. Fees

For a disclosure request under Article 33, paragraph 1 or 5 of the Act, the Company charges its prescribed fee by the method designated by the Company.

5. Method of response

The Company will respond without delay, in writing or by the electronic record prescribed by the Company, either by sending it to the customer's registered email address or by mailing it to the customer's registered address, whichever the customer prefers. Please note that, even where a request is made through an agent, the Company may respond directly to the person.

6. Purpose of use of personal information acquired through Requests for Disclosure, etc.

Personal information acquired by the Company through Requests for Disclosure, etc. is used for investigation for the procedure, verification of the identity of the person and of the agent, collection of fees, and response to the request.

7. Handling where disclosure is not made

In the following cases, the Company cannot disclose retained personal data or records of provision to third parties. Please note this in advance. If the Company decides not to disclose, it will notify you of that decision with the reasons. The prescribed fee is charged even where disclosure is not made.

1. Where the identity of the person cannot be verified.
2. Where the authority of an agent cannot be verified in a request made through an agent.
3. Where the prescribed request documents are deficient.
4. Where the fee is not paid within the prescribed period.
5. Where the requested information item does not correspond to retained personal data or records of provision to third parties.
6. Where there is a risk of harming the life, body, property or other rights and interests of the person or a third party.
7. Where there is a risk of significantly hindering the proper conduct of the Company's business.
8. Where the requested record of provision to third parties falls under those specified by Cabinet Order as records whose existence, if made known, would harm the public interest or other interests.
9. Where disclosure would violate other laws and regulations.

Article 7 Security Management Measures and Security

1. The Company implements appropriate security management measures to prevent the loss, falsification and leakage of customers' personal data.
2. The Company handles personal data, and the information systems that process it, securely.
3. Customer information, including personal information, is protected by passwords for the protection of customers' privacy and for security. The Company also uses industry-standard SSL encryption to protect data transmission where necessary.
4. The Company educates all officers and employees who handle customers' personal information on the importance of personal information protection. Where the Company entrusts work to a third party for the purpose of providing the Services to customers, it concludes a contract in order to manage the entrusted party appropriately.

Article 8 Entrustment of Personal Information

The Company may entrust the handling of personal data to others to the extent necessary to achieve the purposes of use. When entrusting to a third party located in a foreign country, the Company confirms that appropriate measures for the protection of personal information are taken, for example by investigating the personal information protection laws and systems of the country where the entrusted party is located, and exercises necessary and appropriate supervision over the entrusted party. If you wish to receive information about the country where the entrusted party is located, or about the status of supervision of an entrusted party located in a foreign country, please contact the inquiry point.

Article 9 Provision of Personal Data to Third Parties in Foreign Countries

Where the Company needs to provide personal data to a third party in a foreign country, it does so under appropriate procedures in accordance with the relevant laws and regulations. Where the provision is based on the customer's consent, the Company provides the customer, to the extent possible, with information on the personal information protection system of that country. In addition, if the recipient third party is identified afterward, the Company will, at the customer's request, provide additional information to the extent possible. Customers who wish to receive such information should contact the inquiry point.

Article 10 Our Approach

In addition to complying with the relevant laws and regulations and the matters set out in this Privacy Policy, the Company strives to protect and use customers' personal information appropriately. To respond appropriately to advances in information technology, the Company strives for continuous improvement of its personal information protection management system and its initiatives.

Article 11 Revision of the Privacy Policy

The Company may revise all or part of this Privacy Policy in the future. When a revision is made, it applies automatically to all customers from the time it is posted on this site or on the Company's website.

If you have any questions or comments about the Company's handling of personal information and its security management measures, please contact the inquiry point.
Inquiry point: Inquiry Form

Personal Information Handling Business Operator
Address, name, and name of the representative of the business operator
1-1-68 Chiyo, Hakata-ku, Fukuoka-shi, Fukuoka 812-0044, Japan
Progress Inc. (Japanese name: Kabushiki Kaisha Progress / 株式会社Progress)

Personal Information Protection Manager
Representative Director, Yuki Shin

Established and effective: November 12, 2021 (Japanese version)
Last revised: October 3, 2026 (Japanese version)
English translation published: October 2026